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4 Reasons to Invest in a Video Intercom System for Your Business

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As a small business owner, staying ahead of trends and meeting customer needs is critical to success. Whether your company operates from a storefront, an office, or home, investing in technology that streamlines processes, makes tasks more efficient, and provides ways for customers to interact with you conveniently can help you thrive in today’s market. There are many tech innovations to choose from when designing your business space. Video intercom systems might not be the first thing that comes to mind, but it has several valuable uses for businesses of all sizes. Let’s look at 4 reasons why investing in a video intercom system could benefit your business.


Improves security

One of the most obvious reasons to install a video intercom system is to improve security. A system that enables customers and employees to be seen by the person on the other end of the conversation can help create a more secure environment. When customers can see who is at the front door (or entrance to a building) before deciding whether to open the door, they are less likely to feel threatened or suspicious. This is especially important for businesses that work with customers who may feel vulnerable, such as a law firm that helps victims of domestic violence.


Can reduce employee thefts

A video intercom system can also help business owners reduce employee thefts, a significant issue plaguing small business owners. A common way employees steal from their employers is by falsifying records or logging out of the system when they are supposed to be working. Video intercoms can help prevent this type of theft by keeping an eye on the system while the employee is at the location. A video intercom system can be programmed to log the time when people enter and leave the building and when they access certain areas. Suppose the system senses a discrepancy between what was entered and what occurred. In that case, you can investigate immediately to ensure no one is abusing their access to the building or your employees.


Allows restricted access to some or all of the building

Some businesses that operate from a single location may choose to install a video intercom system to allow restricted access to certain parts of the building. This is especially helpful for businesses that operate in an area with a high crime rate and want to make it more difficult for criminals to break in. A video intercom system can be programmed to require customers or employees to enter a unique code before letting them enter different building areas. This can be helpful for businesses that want to limit access to sensitive areas, such as a medical office that houses patient records. Matching codes can be programmed into the system so you can grant access to employees or contractors who need it while restricting it to those who don’t. 


Allows access to evidence when required

Video intercom systems can be programmed to automatically save certain types of video footage, such as images captured by a camera at the entrance of the building. This can be helpful in the event of a customer service issue or accusation of wrongdoing. This video saved to your system can help you make a more informed decision about how to best handle the situation. If a video intercom system is connected to cameras, it can also be used to collect evidence.



In conclusion, there are several reasons to invest in a video intercom system for your business. These are just a few ways to improve security, reduce employee thefts, and project a professional image. With a video intercom system, you can let customers and employees see who they’re interacting with and grant access to certain areas of your business.


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